67fb Privacy Policy — How We Handle Your Data

Introduction

This Privacy Policy ("Policy") describes how 67fb ("67fb", "we", "us", "our") collects, uses, stores, and discloses personal information when you access or use the 67fb online casino and sports betting platform available at https://67fb.org and its associated subdomains (together, the "Platform"). This Policy applies to all visitors, registered players, and any other persons who interact with the 67fb Platform.

By registering an account, making a deposit, or otherwise using the 67fb Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. This Policy should be read alongside the 67fb Terms and Conditions, which together govern your use of the Platform. If you do not agree with this Policy, you should not use the 67fb Platform.

1. Information We Collect

67fb collects personal information from you in several ways when you use the Platform. The categories of personal information we collect include, but are not limited to, the following. We collect only the minimum information necessary for the purposes described in this Policy and do not collect sensitive personal data beyond what is strictly required for identity verification and regulatory compliance.

• Registration information: your full name and Bangladesh mobile number provided when you create a 67fb account. This information is required to establish your account identity and to send account communications including verification codes.
• Identity verification (KYC) documentation: where required by our compliance obligations, we may collect copies of national identification documents issued by a Bangladeshi authority. KYC documents are used solely for identity and age verification purposes and are not used for any other purpose.
• Payment transaction data: transaction identifiers, transaction amounts in Bangladeshi Taka, transaction timestamps, and the partial mobile wallet number or card number associated with each transaction. Full payment credentials (complete mobile wallet PINs or full card numbers) are never stored by 67fb.
• Account activity data: login timestamps, session durations, game play history, betting history, deposit history, withdrawal history, bonus usage, and responsible gaming tool activations. This data is used to operate your account, detect fraud, and provide you with a personalised gaming experience.
• Device and technical data: IP address, device type, operating system, mobile browser type and version, screen resolution, and referring URL. This technical data helps us diagnose platform errors, detect suspicious access patterns, and optimise the Platform for the mobile devices most commonly used by Bangladesh players.
• Communications data: the content of any messages you send to the 67fb support team via email, together with the timestamp of that communication and any account reference information included in the message. Communications data is retained for the duration described in the Data Retention section of this Policy.

2. How We Use Your Information

67fb uses the personal information we collect for the following purposes. We do not use your personal information for any purpose beyond those listed below without first obtaining your consent or being required to do so by applicable law.

• Account creation and management: to create and maintain your 67fb account, process your login, authenticate your identity when you access the Platform, and communicate with you about account matters including security alerts and transaction confirmations.
• Payment processing: to process deposits and withdrawals in Bangladeshi Taka via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records of all transactions on your account as required by applicable financial compliance standards.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, prohibited conduct, and unauthorised access to the Platform, and to protect the integrity of 67fb's systems and the security of all players on the Platform.
• Responsible gaming: to monitor account activity for patterns that may indicate problematic gambling behaviour, to enforce deposit limits, session limits, and self-exclusion orders, and to fulfil 67fb's obligations under its responsible gaming policy.
• Platform improvement: to analyse aggregated, anonymised usage data to improve the performance, features, and user experience of the 67fb Platform, and to troubleshoot technical issues affecting Platform availability for Bangladesh players.
• Legal and regulatory compliance: to comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, enforce the 67fb Terms and Conditions, and defend or bring legal proceedings where necessary.

3. Legal Basis for Processing

67fb processes your personal information on one or more of the following legal bases depending on the specific purpose for which the data is used. We will always be able to identify the applicable legal basis for any processing activity 67fb undertakes.

• Contractual necessity: processing that is necessary to perform the contract between you and 67fb — that is, to provide you with the account, gaming, and payment services you have signed up for. Without this processing, 67fb could not operate your account or deliver the services you have requested.
• Legal obligation: processing that is required to comply with applicable laws, including anti-money-laundering regulations, age verification requirements, financial reporting obligations, and responses to lawful requests from regulatory or law enforcement authorities.
• Legitimate interests: processing carried out in pursuance of 67fb's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and the improvement of our services — provided that these interests are not overridden by your own rights and interests.
• Consent: where 67fb relies on your consent as the legal basis for processing — for example, for optional marketing communications — you may withdraw your consent at any time by contacting the support team. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

4. Sharing Your Information

67fb does not sell, rent, or trade your personal information to or with third parties for commercial purposes. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

• Payment service providers: 67fb shares transaction data with the mobile payment and card providers you use to deposit and withdraw funds — specifically bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to the extent necessary to process your transactions. These providers have their own privacy policies governing their handling of your data.
• Game providers: 67fb's casino game library is powered by third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming, and NetEnt. To operate the game functionality, these providers may receive technical session identifiers and game-play data. They do not receive your name, mobile number, or payment details.
• Regulatory and law enforcement authorities: where required by applicable law, court order, or at the request of a regulatory or law enforcement authority in Bangladesh or internationally, 67fb may disclose personal information about you. 67fb will, where legally permitted to do so, notify you of such a request before disclosing your information.
• Business transfers: in the event of a merger, acquisition, restructuring, or sale of all or substantially all of 67fb's business assets, your personal information may be transferred to the acquiring entity as part of that transaction. In such circumstances, 67fb will notify registered players via their registered contact details prior to any such transfer.

5. Payment Data and KYC Information

All payment transactions on the 67fb Platform are processed in Bangladeshi Taka. When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, 67fb records the transaction amount, date, time, and a partial reference to the payment method used (for example, the last four digits of a card number or the first and last digits of a mobile wallet number). Full payment credentials — including complete mobile wallet PINs, full card numbers, CVV codes, and online banking passwords — are never transmitted to or stored by 67fb. All payment processing is handled directly by the relevant payment provider using their own secure infrastructure.

Where 67fb is required to conduct KYC verification, the identity documents you provide are used solely to verify your identity and confirm that you meet the minimum age requirement of 21 years. KYC documents are stored securely using access-restricted storage and are accessible only to 67fb compliance personnel who require access for the purpose of completing the verification process. KYC documents are retained for the period required by applicable financial compliance obligations and are then securely deleted.

6. Cookies and Tracking Technologies

The 67fb Platform uses cookies and similar lightweight tracking technologies to operate certain Platform functions, maintain your session state, and collect the technical usage data described in Section 1 of this Policy. 67fb does not use advertising cookies, third-party tracking pixels, or social media tracking tags.

• Session cookies: these are temporary cookies that are deleted from your device when you close your browser or end your session. Session cookies are essential for the Platform to function correctly — they allow 67fb to maintain your authenticated session state, remember your in-progress game activity, and prevent you from having to re-authenticate with every page load.
• Persistent preference cookies: small data files stored on your device for a fixed period to remember your language preference and certain display settings between sessions. These cookies do not track your activity across other websites and are used exclusively within the 67fb Platform domain.
• Analytics cookies: 67fb may use anonymised, first-party analytics to measure aggregate Platform usage patterns such as most-visited pages and average session duration. This data is used exclusively for internal Platform improvement and is never linked to your individual account or shared with third-party analytics providers.

Most mobile browsers allow you to control cookie settings through the browser's privacy or settings menu. Disabling session cookies will prevent you from logging into your 67fb account, as these are technically necessary for the Platform to function. Disabling preference and analytics cookies will not affect your ability to access or use the Platform.

7. Data Retention

67fb retains your personal information for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law, whichever is longer. The following general retention periods apply to the main categories of personal data 67fb holds. Where a specific legal or regulatory requirement mandates a longer retention period, that longer period will apply.

Account and transaction records are retained for a minimum of five years following account closure, in line with standard financial record-keeping obligations. KYC documentation is retained for the period required by applicable anti-money-laundering regulations. Communications with the support team are retained for two years from the date of the communication. Technical and device data used for fraud detection is retained for twelve months from collection. Following the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8. Your Data Rights

As a user of the 67fb Platform, you have the following rights in respect of the personal information we hold about you. To exercise any of these rights, please contact the 67fb support team using the email address in the Contact section of this Policy. 67fb will respond to all valid data rights requests within a reasonable timeframe and in any event within thirty days of receipt.

Please note that some rights are subject to exceptions. For example, 67fb may be unable to delete certain personal data where retention is required by law, or may be unable to provide a full copy of all data where doing so would adversely affect the rights and freedoms of other individuals. 67fb will explain any applicable exceptions when responding to a data rights request.

9. Data Security

67fb takes the security of your personal information seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. All data transmitted between your device and the 67fb Platform is encrypted using SSL (Secure Sockets Layer) technology. Account access requires authentication via the credentials you registered, and 67fb employs session management controls to automatically end inactive sessions after a defined period of inactivity.

While 67fb takes all reasonable steps to protect your personal data, no platform transmitted over the internet can be guaranteed to be completely secure. You are also responsible for keeping your own login credentials confidential and for ensuring that no unauthorised person accesses your 67fb account. If you believe your account has been accessed without authorisation, please contact the support team immediately at [email protected] so that we can take prompt protective action.

10. Children's Privacy — 21+ Platform

The 67fb Platform is strictly intended for adults aged 21 and above. 67fb does not knowingly collect personal information from any person under the age of 21. If 67fb discovers that personal information has been collected from a person under the age of 21, that information will be immediately and permanently deleted and the associated account will be closed. Parents and guardians who believe that a person under 21 in their care has registered a 67fb account should contact the support team immediately at [email protected] so that the matter can be addressed without delay.

11. Changes to This Privacy Policy

67fb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. Where changes are material, 67fb will take reasonable steps to notify registered players via their registered mobile number or by a prominent notice on the Platform prior to the changes taking effect. The updated Policy will be published on this page with a revised "Last Updated" date.

12. Contact Information

If you have any questions about this Privacy Policy, wish to exercise a data right, want to report a data security concern, or need to make a privacy-related complaint, please contact the 67fb data team using the email address below. Please include your registered username or mobile number in your message so that we can locate your account and respond efficiently.